ALL ORDERS MUST BE PLACED ON OUR WEBSITE. WE DO NOT TAKE ORDERS OVER THE PHONE. THIS MAKES IT EASIER FOR US AND YOU IN THE EVENT THERE IS AN ISSUE WITH YOUR ORDER.
SHIPPING POLICY
We only ship to the Contiguous United States for free or the quoted price at checkout. Some items do not qualify for the free shipping option. Freight truck items are not eligible for free shipping. If you are outside the Contiguous US, you will receive a separate invoice via email for any additional shipping charges, duties, fees, tariffs, etc. associated with getting your order shipped to Alaska, Hawaii, Puerto Rico or the US Virgin Islands. The same scenario applies to ALL international orders.
We use UPS, FedEx & USPS for most deliveries. Please make sure we have both your USPS & UPS/FedEx shipping addresses when placing an order. Orders are typically filled within 24 hours of being placed. Expedited Shipping orders are prioritized. We ship Monday thru Friday. WE ARE CLOSED ON THE WEEKENDS. The order cutoff for expedited shipments is 1:00PM Central Standard Time.
RETURN POLICY
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you have purchased the wrong part by mistake you may still return the item(s) but you will be subject to a restocking fee. This fee is solely dependent upon the condition of the return and the original cost we paid to ship your item(s).
You should expect to receive your refund within 1-2 weeks of giving your package to the return shipper. However, in many cases you will receive a refund faster. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
