We only ship to the Contiguous United States for free or the quoted price at checkout. Some items do not qualify for the free shipping option. Freight truck items are not eligible for free shipping. If you are outside the Contiguous US, you will receive a separate invoice via email for any additional shipping charges, duties, fees, tariffs, etc. associated with getting your order shipped to Alaska, Hawaii, Puerto Rico or the US Virgin Islands. The same scenario applies to ALL international orders.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you have purchased the wrong part by mistake you may still return the item(s) but you will be subject to a restocking fee. This fee is solely dependent upon the condition of the return and the original cost we paid to ship your item(s).
You should expect to receive your refund within 1-2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Buyers will pay actual shipping costs, duties, taxes etc for orders outside the Continental US.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Refundable Core Policy
Some items may have a refundable core charge that will be added at checkout. Customer is responsible for paying the return shipping and handling of the core within 30 days for a refund to be issued.
Ford brand product cores are due back IN THE ORIGINAL Ford packaging within 30 days
